HICAPS is a system that enables our clients to process their health fund claim on the spot, in the clinic. Provided your health fund participates in HICAPS, you will never have to wait in line at your health fund again!

Chatterbox Speech Pathology is happy to provide the HICAPS service to our clients.

What does this mean for me?

It means no more waiting in queues at your health fund. No need to fill out claims forms. Direct processing of your claim on the spot when you access your health service. The only payment you will be required to make is the gap between your allowed benefit and the cost of the service.

Great! How do I use it?

Simply present your health fund card when you attend Chatterbox Speech Pathology, whether it be for an Assessment or Therapy, and we’ll take care of the rest. After swiping your card we’re able to see the size of the benefit that the health fund has paid for you, and deduct that from our total fee so that all you pay is the gap!

How do I check if my health fund is participating in HICAPS for Speech Pathology?

The HICAPS website has a list of HICAPS participating health funds for Speech Pathology, which is updated periodically. If your fund is not listed, please contact your health fund for further information.